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Leave Your Home Life at Home 



by Glenn Shepard

January 20, 2015

Category:  Professionalism



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One sign of a professional is what he or she talks about.


Few things are more annoying to coworkers and managers than to hear the soap opera of people's home lives.


People may lend a sympathetic ear when you tell them about your personal problems, but inside they want to scream "Enough already! Iíve got problems of my own".


A woman once told me that work was the only convenient place to discuss her marital problems. When I suggested that she go to lunch with coworkers and discuss her personal problems on personal time, she explained that they didn't like to hear about her personal problems during their lunch break.


I couldn't believe she was serious. She actually saw her company as something to serve her, instead of the other way around.


Professionalism also applies to what you talk about in front of customers. I was once at a Nashville restaurant when the server asked how I was doing. I gave my standard Dave Ramsey response, "Better than I deserve! How are you?"


He explained that he wasn't doing well because he was having trouble with his finances, and was worried about the health of Pope John Paul II.


The entertainment experience of eating out had just been reduced to zero for that meal. While it was naive of him to answer a rhetorical question, I might have at least identified with him if he told me how disappointed he was with the Tennessee Titans' record, or that Tennessee lawmakers were trying to pass a state income tax again.


The problem with his response regarding the Pope was that he was already on his deathbed at the time and everyone knew it. It was sad, but I came to the restaurant to be happy.


The ironic part was the comment about his finances. I'm a generous tipper who sometimes tips over 100%, if  the server earns it. Even if he had just been a run of the mill server, he would have received a better tip from me than from most of his customers. But his whining about his finances ensured that he was getting a minimum tip no matter how good his service was.


Leave your home life at home. Work is where you go make a living, not to get therapy.



To Your Success,




Glenn Shepard




P.S. The server's whining turned out to be a moot point since his service was as poor as his choice of conversation topics.





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