We’re having a problem with (some) employees challenging us
on schedules of others. The conflict mainly is Sundays. We hire
according to the needs of the business at the time. We hire
college students who need certain days of the week off for
school, some we hire request to have Sundays for church, some
have other jobs we work around. We now have some employees hired
around their work or school schedules saying there is favoritism
or discrimination on our part shown to the Sunday church goers
because they get to have off on Sundays. These disgruntled
employees do not work every Sunday, and get some Sundays off.
They’ve written letters showing schedules of supposed
favoritism, one quit, and others smirk and gossip with new
employees, spreading negativity and making the air of the
employees poisonous. How should this be handled?
Myrtle Beach, SC
firefighters, police officers, doctors, nurses, and a lot of
other folks have to work on days they’d rather be off. But they
all knew what they were signing up for when they took the job,
which is why you’ll rarely hear them complain. It’s called
professionalism. I know you work in retail and your employees
don’t have the same level of training as the fields mentioned
here, but you can still hold them to a high level of
professionalism, maturity, and responsibility.
the reasons my beautiful bride and I chose to leave our entire
estate to St. Jude’s Children’s Research Hospital is because
everyone we’ve ever talked to there – from the CEO to the
receptionist – is so professional and takes their job so
Thanks for your question.
- Glenn in Nashville, TN
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the red Ask Glenn button to submit a question. You may
remain anonymous if your prefer.
Two weeks ago I gave my worst speech
ever, at a conference in Meredith, New Hampshire.
contracting food poisoning the day before, the flight up was
miserable. An inebriated passenger behind me kept singing “I’m
Getting Drunk on a Plane”. I kept an air sickness bag between my
legs and kept hearing “I’m throwing up on a plane”.
pleasantly surprised that I made it through the flight without
using the bag – or punching the obnoxious guy behind me.
The first session I did at the conference was on management. I
could give that one in my sleep because I’ve given it over 1,000
times. But the next morning’s presentation presented a challenge
for two reasons.
First, I was weak because it’d been 3
days since eating a regular meal.
Second, I needed notes
because I only give that one about once a year. As soon as I
started, I realized I had brought the barf bag and left the
notes in my room.
I had to wing it.
New Hampshire still in a fog, I was supposed to drive west to
Albany, NY. After 2 hours, I noticed signs for Boston and
realized I had driven south to Massachusetts.
I made it to New York where I did two seminars, flew back to
Nashville in time to take my beautiful bride to Key West for her
birthday, and then back to Nashville for Thanksgiving.
Having made my living as a public speaker for over 20 years,
rules of work like “The show must go on” are second nature
But even if I were a ditch digger, I’d still have
the same philosophy. It’s something I learned from my father, my
grandfather, and my great grandfather.
There was an
unspoken rule in my family that you might be forgiven for being
a drug dealer, a bank robber, or even a serial killer. But the
one unforgiveable sin was being lazy.
A strong work ethic
was woven into the very fabric of my DNA from as young as I can
remember, and it was the greatest gift I’ve ever been given.
It’s an outright travesty more parents don’t love their kids
enough to give them this gift.
To Your Success,
For anyone at American Airlines who reads this, I’m sorry I
stole your air sickness bag :-)
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