I love your columns and look forward to them. I recently
heard a grocery store clerk at the customer counter say "They
don't pay me enough to do this job". My snarky thought was
"You’re right. And with the way you’re talking to customers,
they’re paying you too much right now." But is there some
response to give people that will cause them to think a bit
about their ingrained mindset?
Ray in Peoria, IL
First, ask “How much do you think you should
get paid?” After they give a number, say, “And which way do you
think will get you more money – A. Complaining about what you
make now, or B. Asking what you can do to make yourself more
valuable to your company and earn
- Glenn in Nashville, TN
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the red Ask Glenn button to submit a question. You may
remain anonymous if your prefer.
Last month was a bad one for anyone
who loves classic rock as much as I do.
weeks, we lost David Bowie, Glenn Frey of the Eagles, and Paul
Kantner of Jefferson Airplane/Starship.
However, my life
will go on as usual and I won’t miss any work because of it.
As obvious as that sounds, you’d be amazed at how many
people call out “sick” when a celebrity they happen to be a fan
of passes away.
When Michael Jackson died in 2009, one
drama queen after another kept telling reporters they didn't
know how they would carry on without MJ.
some twisted form of hypochondria by proxy or just that these
people have no life, one thing's for sure —
will use any excuse to miss work.
The owner of a
Chevrolet dealership who attended my seminar in Ohio told me
that three of his employees called out sick, claiming they were
“unable” to work on February 19, 2001.
Their reason: Dale
Earnhardt died the day before.
I asked how closely they
worked with Mr. Earnhardt and he responded "Oh please. These
pinheads never met him. They were just milking it to get time
So how should you handle it if one of your drama
queen employees wants to take a day off to "mourn" the passing
of someone they didn't even know, or to attend the funeral of a
very, very distant cousin they haven’t talked to in decades?
This is where having a personal leave policy comes into
If they have unused personal leave time they want
to use on this, it's a battle you don't fight.
take it, but warn them of the consequences if they
really need that time off later in the year and don't
have any left.
When they have to take that time off
without pay, are denied the time off altogether, or even lose
their job because of it, it won't be because the company was
"insensitive in their time of need".
It will be because
they squandered away the fringe benefit of paid time off.
To Your Success,
Hysteria over celebrity deaths is
nothing new. When movie star Rudolph Valentino died in 1926, it
took over 100 police officers to control the 100,000 mourners.
They were so hysterical that they smashed windows and some
reportedly committed suicide. It was later discovered that the
funeral home’s owner paid people to act hysterical to create
publicity for his business.
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