Don’t Forget to Acknowledge Low Maintenance Employees
by Glenn Shepard
May 17, 2016
working as a supervisor for a year and a half now, and
have noticed many weak decisions by the management.
I hear my employees talk
about how they are afraid and nervous about some of the
decisions, which affects their performance.
How can one go up to management and tell them they are
doing a poor job ? Is there a civil approach to this
type of situation ?
- Perplexed in Montreal,
Instead of telling upper management
they're "doing a bad job", tell them you want to be the
best supervisor you can be, and ASK how you can best
handle the trepidation some of your employees have about
As with anytime
difficult decisions have to be made, you might be
surprised to discover there's more to the story.
Thanks for your question.
- Glenn in Nashville, TN, USA
the red Ask Glenn button to submit a question. You may
remain anonymous if your prefer.
Have you ever noticed how some people
Without even meeting them, you can tell
they have “The It Factor”. It's hard to describe, but you
know it when you see it.
They have a certain way about
them that says "I take pride in what I do, and I’m good at it".
They're not arrogant or conceited, just supremely
Studies have found that those who achieve
high levels of career success have 3 things in common:
They’re passionate about what they do.
2. They don't
do it just for the money.
3. They like to be acknowledged
for their hard work and accomplishments.
reminded of how important Number 3 is while waiting for a table
at a busy Nashville restaurant one Easter Sunday a few years ago. A country
music star who was very hot at the time was also waiting and I wanted get a photo.
hesitated because I knew that everyone would swarm around
once I drew attention to him and his peaceful Easter lunch with
his family would be ruined.
I later ran into his wife (literally) in the buffet
line and told her what a big fan I was of her husband, but didn't bother
him for a photo.
She replied, "Our four year old daughter
is the star who gets all the attention at home. Fans make it
possible for him to do what he loves to do. Come on over.”
I had made the mistake of assuming that because he was
highly successful, he didn’t need affirmation.
But everyone needs affirmation, especially when they
work hard to be good at their job.
This is one of the
dangers for managers, especially for those who supervise
High Maintenance Employees suck up so
much of our time and energy that we sometimes neglect our low maintenance
Though we don’t intend to, we
basically take them for granted.
If you have employees
who show up every day, do their jobs, and never cause trouble, take 30 seconds right now to acknowledge them
and tell them how much you appreciate them.
you they’ll be telling their families what you said over dinner
tonight, and they’ll appreciate you for it.
P.S. That country
music star hasn't had another major hit since I met him, and I
suspect he looks back now and relishes the days when strangers
acknowledged his accomplishments. I'll never again hesitate to
let anyone know when I appreciate what they do - no matter what
field they're in.
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