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“Glenn Shepard Teaches Leaders to be A**holes”
Part 3 of 3

 

by Glenn Shepard
January 23, 2018
Category:
Management

   

 


 

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Did You Know?

An employee who’s 10 minutes late each day has taken the equivalent of a week's paid vacation by the end of the year.
Source: SHRM

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Here’s the finale of last week’s story.

The Indiana woman’s outrage seemed to center around Rule #7 (If you can't be on time, be early).

She wrote:

“Do not let anyone know you are a Mom or Dad, heaven forbid your children ever get sick and need you. Teamwork? What teamwork? We do not do that here.”

She was probably right that they don’t have great teamwork in her organization. But where she missed the target was that anyone who thinks the way she does kills morale more than management ever could.

Here’s why…

I surmise from her angry diatribe that tardiness and/or absenteeism have been an issue with her in the past. When an employee is chronically late or absent, the party that pays the ultimate price is their coworkers. Somebody will have to do double duty to cover for the employee who’s not there.

NOTHING kills morale more than when one member of the team creates more work for others. It reeeeeeeeeeeeeally ticks people off.

In a Psychology Today article titled “The Psychology of Lateness”, psychiatrist Neel Burton wrote “Being late sends the message, ‘My time is more valuable than yours’, that is, ‘I am more important than you’”.

Lea Waide, tri-athlete and founder of BeyondThirty.net, wrote, “Being late is selfish and disrespectful. It’s rude.”

What the angry woman in Indiana didn’t know is that in my seminars, we cover a Point System. The example I use allows for up to 10 absences, or 20 tardies per year. While those figures are arbitrary and used only for round numbers, there are two points to it:


1. Employers must clearly communicate what’s expected of people. The number of tardies and absences allowed is one of those expectations, which is why the Point System is used by companies from Walmart (the world’s largest employer, with 2,300,000 employees), to small Mom and Pops.

2. If an employee can’t stay under the number of tardies and absences the company allows, then that company is not a place for them to work.


No matter what business you’re in, the first requirement of being a good team member is that other team members must be able to rely on you to show up when you’re supposed to.


To Your Success,


  


Glenn Shepard

P.S. A woman who attended my seminar in Los Angeles said, “I agree. But what if an employee’s job function is non-critical and their absence doesn’t create any additional workload for coworkers?” My response: “If an employee’s absence is hardly noticed, why are you even employing that person? Eliminate that position and use the money to reward other employees whose jobs are critical”.


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